Returns

How do I return an item? Include all original packing materials, manuals and accessories with the product to avoid any additional fees. Include the return label (sent to you in the original shipment) with your product and indicate the reason for the return. We recommend you return items via UPS Ground or insured USPS for proof of delivery. We also recommend that you reuse the original shipping carton and packing materials. You are responsible for all shipping charges. However, you will be credited all reasonable and customary standard ground shipping charges relevant to that item if product was damaged, defective, or the wrong item was shipped. Please include the postal receipt in your return package. Please do not return items COD. Any charges incurred by Morrell Instruments for COD shipments will be subtracted from the amount of the returned item. You will be returned the difference. If the COD cost exceeds the value of the returned product, the credit card used for the original purchase will be charged for the remaining balance.